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Enhancing Customer Experience: Building Intelligent Inventory Visibility for a Leading Luxury Fashion Retailer in Asia
Industry
retail-e-commerce
About the client
Club 21, founded in 1972, is one of Asia's premier luxury fashion retailers with 400 stores across the continent, including 6 in Singapore, and exclusive franchises for Armani Exchange.

Challenges

The client had inventory issues due to delays with their existing barcode system and limited market insights, which affected their ability to meet rapid customer demands and short product cycles in the retail industry.

Team

Why BCI Inventory Intelligence?

BCI's RFID-based Inventory Intelligence was successfully tested in a one-month pilot at one store and then deployed across all six outlets in just six months. It integrates with existing ERP systems, providing real-time item traceability and inventory visibility throughout the supply chain.

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